Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
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Transource eSKU | 1048660691 |
Manufacturer | Allied Telesis, Inc |
Manufacturer Part Number | AT-2712FX/SC-NCA1 |
Manufacturer Website Address | http://www.alliedtelesis.com |
Brand Name | Allied Telesis |
Service Name | Net.Cover Advanced Support - Extended Warranty |
Product Type | Warranty |
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Service Information |
Service Main Type | Maintenance |
Service Sub Type | Electronic and Physical |
Service Characteristic | Labor |
Service Description | 24x5 Next Business Day |
Provided Support | Phone Support |
Provided Support | Troubleshooting |
Provided Support | Online Support Tools Access |
Provided Support | Web Knowledge Base Access |
Provided Support | Software Update |
Provided Support | Replacement |
Provided Support | Assessment |
Provided Support | Configuration |
Provided Support | Email Support |
Provided Support | Escalation Support |
Provided Support | Diagnosis |
Provided Support | Repair & Return |
Provided Support | Software Upgrade |
Provided Support | Analysis |
Service Response Time | - Replacement |
Service Location | Service Depot |
Service Duration | 1 Year |