Available for one and three year terms, Allied Telesis Net.Cover® support programs provide flexible and comprehensive coverage, for customers wishing to enhance and extend the features offered by standard warranty alone, to further safeguard their network and simplify their maintenance budget with a single fee.
Benefits of the Net.Cover Premium support program include free telephone access to our Technical Assistance Center who will guide you through the identification and resolution of problems. Subscribing to Net.Cover Premium provides unlimited software updates and upgrades, as well as free hardware repair with both inward and outward shipment costs covered by Allied Telesis.
The Net.Cover Premium program offers:
Allied Telesis Online Solutions Allied Telesis offers a Web-based, online support service. Using your personalized account you can raise and track the status of your technical support incidents 24 hours a day, seven days a week.
Knowledgebase Premium support grants 90 days access to a wide range of problem resolution tools and information, prepared by our Allied Telesis technical experts.
Telephone Support 12x5 As a Net.Cover customer you receive toll-free telephone access to the Allied Telesis Technical Assistance Center (TAC). Net.Cover Premium provides telephone support Monday to Friday (excluding public holidays).
Free Hardware Repair A Net.Cover service agreement covers the cost of all hardware repairs, saving you from unforeseen budgetary constraints. Allied Telesis covers both inward and outward shipment costs.
Software Subscription Service Online access to OS software patches, bug fixes and upgrades, pertaining to your products covered by a Net.Cover service agreement.
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| Transource eSKU | 1048660674 |
| Manufacturer | Allied Telesis, Inc |
| Manufacturer Part Number | AT-2711FX/SC-NCP1 |
| Manufacturer Website Address | http://www.alliedtelesis.com |
| Brand Name | Allied Telesis |
| Service Name | Net.Cover Premium Support - Extended Warranty |
| Product Type | Warranty |
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| Service Information |
| Service Main Type | Maintenance |
| Service Sub Type | Electronic |
| Service Sub Type | Physical |
| Service Characteristic | Parts & Labor |
| Service Description | 12x5 |
| Provided Support | Repair |
| Provided Support | Phone Support |
| Provided Support | Web Knowledge Base Access |
| Provided Support | Software Update |
| Provided Support | Software Upgrade |
| Provided Support | Online Support Tools Access |
| Provided Support | Parts Replacement |
| Service Duration | 1 Year |
