IT support for OS integration, migration, and server operation.
Get the IT department-level support you need when deploying macOS, macOS Server, or iOS in your organization. AppleCare OS Support delivers phone and email support for integration, migration, and advanced server operation issues.
AppleCare OS Support
Whether you have occasional questions or you need assistance on a regular basis, Apple has a plan to fit your requirements. Each plan provides one year of coverage.
Product Information |
|
| Transource eSKU |
1000317873 |
| Manufacturer |
Apple, Inc |
| Manufacturer Part Number |
D6602ZM/A |
| Manufacturer Website Address |
http://www.apple.com |
| Brand Name |
Apple |
| Service Name |
AppleCare OS Support - Select |
| Product Type |
Service |
Technical Specifications |
|
Service Information |
| Service Main Type |
Technical |
| Service Sub Type |
Electronic and Physical |
| Service Description |
12x7x4 Business Hour |
| Provided Support |
Deployment |
| Provided Support |
Phone Support |
| Provided Support |
Email Support |
| Provided Support |
Integration |
| Provided Support |
Migration Assistance |
| Provided Support |
Training |
| Provided Support |
Software Support |
| Provided Support |
Reporting |
| Provided Support |
Web Support |
| Service Response Time |
4 Business Hour - System / service down (high-priority) |
| Service Duration |
1 Year / 10 Incident |
