ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Product Information |
|
| Transource eSKU |
1000305922 |
| Manufacturer |
Dell Technologies |
| Manufacturer Part Number |
819-9627 |
| Manufacturer Website Address |
http://www.delltechnologies.com |
| Brand Name |
Dell |
| Service Name |
ProSupport - Upgrade |
| Product Type |
Service |
Technical Specifications |
|
Service Information |
| Service Main Type |
Technical |
| Service Sub Type |
Physical |
| Service Sub Type |
Electronic |
| Service Description |
24x7 |
| Provided Support |
Phone Support |
| Provided Support |
Remote Diagnosis |
| Service Response Time |
Next Business Day - Phone Support |
| Service Location |
On-site |
| Service Duration |
5 Year |
| Upgrade from |
3 Years Next Business Day |
