Advance Exchange - The simple, economical, onsite alternative for scanner service
The Fujitsu Advance Exchange Service Program offers whole-unit, next business day replacement for scanner equipment that cannot be repaired through technical support. It is available in all 50 states to help minimize downtime and applies to most models of Fujitsu scanners. If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2pm PST, or else on the next business day for requests received later. The cost of the Advance Exchange program includes parts, labor and shipping to and from the customer..
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| Transource eSKU | 1031161491 |
| Manufacturer | Fujitsu |
| Manufacturer Part Number | SN7100-AEMYNBD-3 |
| Manufacturer Website Address | http://us.fujitsu.com |
| Brand Name | Fujitsu |
| Service Name | Advanced Exchange |
| Product Type | Service |
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| Service Information |
| Service Main Type | Exchange |
| Service Sub Type | Physical |
| Service Characteristic | Parts & Labor |
| Service Description | 9x5 Next Business Day |
| Provided Support | Parts Replacement |
| Provided Support | Repair |
| Service Response Time | (Overnight) - Unit is shipped if requests received by 2pm PST |
| Service Response Time | (Next Business Day) - Unit is shipped if requests received after 2pm PST |
| Service Location | Service Depot |
| Service Duration | 3 Year |
