Overview
When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day[1] Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime, so you can get back to work fast. When dealing with defective storage media, you maintain control of your sensitive data.
Benefits
We'll be there the same business day.Our experts are ready whenever you need help. In-person repairs, parts, and service will arrive at your door the very same business day.
Stay in control of your data.: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on.: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door.: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Features
Remote problem diagnosis and support
Onsite hardware support - same business day
Defective media retention
Replacement parts and materials included
Escalation management
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| Transource eSKU | 1049395467 |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | U9EX3E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Care Pack |
| Product Type | Warranty |
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| General Information |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | U9EX3E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Care Pack |
| Marketing Information | Overview When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day[1] Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime, so you can get back to work fast. When dealing with defective storage media, you maintain control of your sensitive data. Benefits We'll be there the same business day.Our experts are ready whenever you need help. In-person repairs, parts, and service will arrive at your door the very same business day. Stay in control of your data.: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements. Support you can count on.: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support. Help is on the line - or at your door.: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person. Features Remote problem diagnosis and support Onsite hardware support - same business day Defective media retention Replacement parts and materials included Escalation management |
| Product Type | Warranty |
| Service Information |
| Service Main Type | Maintenance |
| Service Sub Type | Electronic and Physical |
| Service Characteristic | Parts & Labor |
| Service Description | 9x5x4 Hour |
| Provided Support | Defective Media Retention |
| Provided Support | Phone Support |
| Provided Support | Remote Diagnosis |
| Provided Support | Parts Replacement |
| Provided Support | Repair |
| Service Response Time | - Onsite Repair |
| Service Location | On-site |
| Service Duration | 4 Year |
