HP has recently simplified their services portfolio with the intention of maximising IT availability now, and helping you to evolve your IT infrastructure over time.
Foundation Care aims to reduce the complexity of your IT support whilst being able to tailor the service level on each piece of hardware. Business critical servers can be covered by Call to Repair whilst less critical applications can be under a Next Business Day HP Care Pack.
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| Transource eSKU | 1029663706 |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | U8ES9E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Care Pack Foundation Care - Extended Service |
| Product Type | Service |
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| General Information |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | U8ES9E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Care Pack Foundation Care - Extended Service |
| Marketing Information | HP has recently simplified their services portfolio with the intention of maximising IT availability now, and helping you to evolve your IT infrastructure over time. Foundation Care aims to reduce the complexity of your IT support whilst being able to tailor the service level on each piece of hardware. Business critical servers can be covered by Call to Repair whilst less critical applications can be under a Next Business Day HP Care Pack. |
| Product Type | Service |
| Service Information |
| Service Main Type | Maintenance |
| Service Sub Type | Electronic and Physical |
| Service Characteristic | Parts & Labor |
| Service Description | 24x7x4 Hour |
| Provided Support | Phone Support |
| Provided Support | Remote Diagnosis |
| Provided Support | Web Knowledge Base Access |
| Provided Support | New Releases Update |
| Provided Support | Repair |
| Provided Support | Parts Replacement |
| Provided Support | Escalation Support |
| Service Location | On-site |
| Service Duration | 3 Year |