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HPE Foundation Care - 1 Year Post Warranty - Warranty

HPE Foundation Care - 1 Year Post Warranty - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical
SKU: 1000277700
Manufacturer part number: HA6M5PE
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HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Product Information

Transource eSKU1048252726
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberHA6M5PE
Manufacturer Website Addresshttp://www.hpe.com
Brand NameHPE
Service NameFoundation Care - Post Warranty
Product TypeWarranty

Specifications

Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Description24x7x4 Hour
Provided SupportSoftware Support
Provided SupportRemote Diagnosis
Provided SupportRemote Technical Support
Provided SupportRepair
Provided SupportCollaborative Call Management
Provided SupportEscalation Support
Provided SupportWeb Knowledge Base Access
Provided SupportParts Replacement
Provided SupportPhone Support
Provided SupportNew Releases Update
Service Response Time- Parts and Labor
Service Response Time- Phone consulting
Service LocationOn-site
Service Duration1 Year

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Product Information

Transource eSKU1048252726
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberHA6M5PE
Manufacturer Website Addresshttp://www.hpe.com
Brand NameHPE
Service NameFoundation Care - Post Warranty
Product TypeWarranty

Specifications

Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Description24x7x4 Hour
Provided SupportSoftware Support
Provided SupportRemote Diagnosis
Provided SupportRemote Technical Support
Provided SupportRepair
Provided SupportCollaborative Call Management
Provided SupportEscalation Support
Provided SupportWeb Knowledge Base Access
Provided SupportParts Replacement
Provided SupportPhone Support
Provided SupportNew Releases Update
Service Response Time- Parts and Labor
Service Response Time- Phone consulting
Service LocationOn-site
Service Duration1 Year