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HPE Foundation Care Call-To-Repair - 3 Year Extended Service - Service

HPE Foundation Care Call-To-Repair - 3 Year Extended Service - Service - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic
SKU: 1000238835
Manufacturer part number: HB4H7E
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Picture of HPE Foundation Care Call-To-Repair - 3 Year Extended Service - Service

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Product Information

Transource eSKU1048981614
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberHB4H7E
Manufacturer Website Addresshttp://www.hpe.com
Brand NameHPE
Service NameFoundation Care Call-To-Repair - Extended Service
Product TypeService

Product Specifications

Service Information
Service Main TypeMaintenance
Service Sub TypePhysical
Service Sub TypeElectronic
Service CharacteristicParts & Labor
Service Description24x7x6 Hour
Provided SupportRemote Diagnosis
Provided SupportRepair
Provided SupportPhone Support
Provided SupportNew Releases Update
Provided SupportParts Replacement
Provided SupportWeb Knowledge Base Access
Provided SupportEscalation Support
Provided SupportInstallation Advisory Support
Provided SupportSoftware Support
Service Response Time- Phone Support
Service Response Time- Repair (Distance from customer site - 50 miles)
Service Response Time- Repair (Distance from customer site - 100 miles)
Service LocationOn-site
Service Duration3 Year

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Product Information

Transource eSKU1048981614
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberHB4H7E
Manufacturer Website Addresshttp://www.hpe.com
Brand NameHPE
Service NameFoundation Care Call-To-Repair - Extended Service
Product TypeService

Product Specifications

Service Information
Service Main TypeMaintenance
Service Sub TypePhysical
Service Sub TypeElectronic
Service CharacteristicParts & Labor
Service Description24x7x6 Hour
Provided SupportRemote Diagnosis
Provided SupportRepair
Provided SupportPhone Support
Provided SupportNew Releases Update
Provided SupportParts Replacement
Provided SupportWeb Knowledge Base Access
Provided SupportEscalation Support
Provided SupportInstallation Advisory Support
Provided SupportSoftware Support
Service Response Time- Phone Support
Service Response Time- Repair (Distance from customer site - 50 miles)
Service Response Time- Repair (Distance from customer site - 100 miles)
Service LocationOn-site
Service Duration3 Year