Overview
HPE Proactive Care is an integrated set of reactive and proactive services designed to improve the stability, operation of the converged infrastructure and business outcomes. In a complex converged and virtualized environment, the various components must function effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing a better support solution that includes servers, operating systems, hypervisors, storage, SANs and networks. Should you require assistance, HPE Proactive Care provides you with a high-level call service with access to the advanced skills of technical solution specialists, who will manage your case from start to finish with the aim of reducing the impact. about the company, while helping you to resolve critical issues faster. Hewlett Packard Enterprise employs advanced incident management procedures to quickly resolve even complex cases.
Advantages
Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
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| Transource eSKU | 1068674075 |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | HX1U9E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Proactive Care |
| Product Type | Warranty |
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| Service Information |
| Service Main Type | Technical |
| Service Description | 24x7x4 Hour |
| Provided Support | Hardware Support |
| Provided Support | Phone Support |
| Provided Support | Technical Account Manager |
| Service Response Time | - Hardware Support |
| Service Location | On-site |
| Service Duration | 4 Year |