Overview
HPE Proactive Care is an integrated set of reactive and proactive services designed to improve the stability, operation of the converged infrastructure and business outcomes. In a complex converged and virtualized environment, the various components must function effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing a better support solution that includes servers, operating systems, hypervisors, storage, SANs and networks. Should you require assistance, HPE Proactive Care provides you with a high-level call service with access to the advanced skills of technical solution specialists, who will manage your case from start to finish with the aim of reducing the impact. about the company, while helping you to resolve critical issues faster. Hewlett Packard Enterprise employs advanced incident management procedures to quickly resolve even complex cases.
Advantages
Enable faster resolution with specific qualified, solution-oriented advanced resources responsible for incident management from start to finish
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| Transource eSKU | 1068674026 |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | HX1Q3E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Proactive Care Call-To-Repair |
| Product Type | Warranty |
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| Service Information |
| Service Main Type | Maintenance |
| Service Characteristic | Labor |
| Service Description | 24x7x6 Hour |
| Provided Support | Technical Account Manager |
| Provided Support | Repair |
| Provided Support | Phone Support |
| Service Response Time | - Call to Repair |
| Service Location | On-site |
| Service Duration | 4 Year |