HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
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| Transource eSKU | 1069678518 |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | HZ0M9E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Tech Care Basic with CDMR |
| Product Type | Warranty |
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| General Information |
| Manufacturer | Hewlett Packard Enterprise |
| Manufacturer Part Number | HZ0M9E |
| Manufacturer Website Address | http://www.hpe.com |
| Brand Name | HPE |
| Service Name | Tech Care Basic with CDMR |
| Marketing Information | HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. |
| Product Type | Warranty |
| Service Information |
| Service Main Type | Technical |
| Provided Support | Phone Support |
| Provided Support | Comprehensive Defective Material Retention |
| Service Location | On-site |
| Service Duration | 4 Year |
