Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
Recommended additions include extending Essential services up to 5 years and adding the following:
- Basic Hardware Installation Services
- 24 Hr Committed Service Repair
- Enterprise Server Software Support
Product Information |
|
| Transource eSKU |
1000303910 |
| Manufacturer |
Lenovo Group Limited |
| Manufacturer Part Number |
5PS7A18169 |
| Manufacturer Website Address |
http://www.lenovo.com/us/en/ |
| Brand Name |
Lenovo |
| Service Name |
Essential Service |
| Product Type |
Warranty |
Technical Specifications |
|
Service Information |
| Service Main Type |
Installation |
| Service Sub Type |
Electronic and Physical |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Provided Support |
Phone Support |
| Provided Support |
Installation |
| Provided Support |
Parts Replacement |
| Service Response Time |
4 Hour - Installation |
