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VMware Basic Support & Subscription - 1 Year - Service

VMware Basic Support & Subscription - 1 Year - Service - 4 Incident(s) - 12 x 5 x 4 Business Hour - Technical - Electronic
SKU: 1000168956
Manufacturer part number: VR18-STD-G-SSS-C
Manufacturer: VMWare
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Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Product Information
Transource eSKU1051133644
ManufacturerDell Technologies
Manufacturer Website Addresshttp://www.delltechnologies.com
Brand NameVMware
Service NameBasic Support & Subscription
Product TypeService

Product Specifications
General Information
ManufacturerDell Technologies
Manufacturer Website Addresshttp://www.delltechnologies.com
Brand NameVMware
Service NameBasic Support & Subscription
Marketing Information

Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Product TypeService
Service Information
Service Main TypeTechnical
Service Sub TypeElectronic
Service Description12x5x4 Business Hour
Provided SupportPhone Support
Provided SupportNew Releases Update
Provided SupportEmergency Telephone Support
Provided SupportWeb Support
Provided SupportWeb Knowledge Base Access
Provided SupportEmail Support
Provided SupportRemote Monitoring
Service Response Time- Emergency Telephone Support - Severity Level 1
Service Response Time- Phone Support - Severity Level 2
Service Response Time- Phone Support - Severity Level 3
Service Response Time- Phone Support - Severity Level 4
Service Duration1 Year / 4 Incident

Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Product Information
Transource eSKU1051133644
ManufacturerDell Technologies
Manufacturer Website Addresshttp://www.delltechnologies.com
Brand NameVMware
Service NameBasic Support & Subscription
Product TypeService

Product Specifications
General Information
ManufacturerDell Technologies
Manufacturer Website Addresshttp://www.delltechnologies.com
Brand NameVMware
Service NameBasic Support & Subscription
Marketing Information

Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Product TypeService
Service Information
Service Main TypeTechnical
Service Sub TypeElectronic
Service Description12x5x4 Business Hour
Provided SupportPhone Support
Provided SupportNew Releases Update
Provided SupportEmergency Telephone Support
Provided SupportWeb Support
Provided SupportWeb Knowledge Base Access
Provided SupportEmail Support
Provided SupportRemote Monitoring
Service Response Time- Emergency Telephone Support - Severity Level 1
Service Response Time- Phone Support - Severity Level 2
Service Response Time- Phone Support - Severity Level 3
Service Response Time- Phone Support - Severity Level 4
Service Duration1 Year / 4 Incident
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